FAQ

Where is CSI Mini Storage located?
CSI Mini Storage is located at 51 West Hornet Ave, Alameda, CA 94501 and 855 Parr Blvd, Richmond, CA 94901.

When can I access my unit?
You have access to your storage unit every day from 7:00 AM to 9:00 PM, major holidays excepted.
Am I able to purchase boxes and supplies?
We have boxes and other storage supplies available for purchase. Give us a call if you have questions about our inventory.
What security features do you offer?
We offer coded gate entry and perimeter fencing at both locations as well as 24-hour video surveillance at our Richmond location.

Do you offer a move in service?
We offer to MOVE YOU IN FREE with our two men and 16 or 20 foot truck. Please contact one of our Rental Managers for details.

Can I purchase boxes and packing supplies at your facilities?
Yes. We offer a full line of boxes and packing supplies.

Can I store a motor vehicle in my storage unit?
We do not permit the storage of automobiles or motorcycles at either or our facilities.
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay. We also accept checks and money orders.

What documentation do I need to rent a unit?
A valid form of government-issued ID such as driver’s license, passport, or state ID.

What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items or liquids.

How much notice must be given when I move out?
We require just seven days advance written notice of your decision to move out of your storage space. We will prorate your rent and refund your unused rent if you move out after the first 60 days of your rental period.