FAQ

Where is CSI Mini Storage located?
CSI Mini Storage is located at 51 West Hornet Ave, Alameda, CA 94501 and 855 Parr Blvd, Richmond, CA 94901.

When can I access my unit?
You have access to your storage unit every day from 7:00 AM to 9:00 PM, major holidays excepted.
Am I able to purchase boxes and supplies?
We have boxes and other storage supplies available for purchase. Give us a call if you have questions about our inventory.
What security features do you offer?
We offer coded gate entry and perimeter fencing at both locations as well as 24-hour video surveillance at our Richmond location.

Do you offer a move in service?
We offer to MOVE YOU IN FREE with our two men and 16 or 20 foot truck. Please contact one of our Rental Managers for details.

Can I purchase boxes and packing supplies at your facilities?
Yes. We offer a full line of boxes and packing supplies.

Can I store a motor vehicle in my storage unit?
We do not permit the storage of automobiles or motorcycles at either or our facilities.
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay. We also accept checks and money orders.

What documentation do I need to rent a unit?
A valid form of government-issued ID such as driver’s license, passport, or state ID.

What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items or liquids.

How much notice must be given when I move out?
We require just seven days advance written notice of your decision to move out of your storage space.